Your peace of mind is the most important thing.
The Naturcup cup is guaranteed
of adaptation of 6 months.
With our menstrual cup you have a 6-month guarantee.
In case you need a size change or even want a money back. To make use of this guarantee, you must register the cup before its first use.
How does the Naturcup guarantee work?
Learning how to use a menstrual cup takes a little practice and patience.
So that you can try it and get used to it with complete peace of mind, at Naturcup we offer a 6-month guarantee.
These are the steps you have to follow in order to use the Naturcup guarantee:
1. You buy the Naturcup menstrual cup
In physical or online store and you register it by clicking on this image or on any of the registration links.
2. You wear the cup for 6 months
We accompany you by phone or via email to ask all the questions you need.
3. Didn't you just adapt?
Contact us at garantia@naturcup.com to evaluate your case and change your size or refund your money.
Important !
Keep your proof of purchase and the Naturcup identification card (TIN) that comes in the box, as they will be necessary to activate the guarantee.
What does the warranty cover?
Cases in which the guarantee does not apply.
Warranty does not apply
if you have not registered the Naturcup menstrual cup before its first use.
The guarantee will not be valid
in those cases in which the user has not respected the suggested parameters to choose her size.
In case of not having
purchased in our online store, the amount will be returned by the store that has sold the product, after validation by Naturcup.
Garantía Naturcup, porque tu tranquilidad es lo mas importante